TERMS OF SERVICE

NOVI IMPLANTS & PERIODONTICS, PLC

Website & Communications Terms of Service

Last Modified: June 1, 2026

ACCEPTANCE OF TERMS

By accessing or using the website of Novi Implants & Periodontics, PLC ("Practice," "we," "us," or "our"), located at 23895 Novi Rd, Suite 200, Novi MI 48375.

By accessing or using our website at www.noviimplants.com, our patient portal, or by providing your telephone number or contact information to our office and consenting to receive communications, you ("Patient," "User," or "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or communications services.

These Terms apply to all users of our website, including patients, prospective patients, and any other visitors.

This Website is offered and available to users who are 18 years of age or older, and reside in the United States or any of its territories or possessions. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

SERVICES DESCRIBED

Novi Implants & Periodontics, PLC is a dental specialty practice offering periodontal and implant services. Our website and digital communications platform may be used to provide the following:

Appointment scheduling and confirmation
Appointment reminders via text message (SMS) and/or telephone call
Patient communication regarding treatment plans and follow-up care
Financial arrangement information and payment reminders
General practice information and educational resources
Links to our patient portal for secure messaging and record access

Our website and communications platform are not intended for emergency medical situations. If you are experiencing a dental or medical emergency, please call 911 or go to the nearest emergency room.

CONSENT TO RECEIVE COMMUNICATIONS

Text Message (SMS) Communications

By providing your mobile telephone number to Novi Implants & Periodontics, PLC and requesting, scheduling, or receiving services, you expressly consent to receive text messages (SMS) from us or our authorized communications platform provider at the mobile number you provide. These messages may include:

Appointment confirmations and reminders
Scheduling notifications and cancellation alerts
Financial and billing reminders
Treatment follow-up communications
General practice announcements

Message frequency will vary. Standard message and data rates may apply depending on your mobile carrier and plan. You are responsible for any fees charged by your carrier.

Telephone Communications

By providing your telephone number, you also consent to receive automated or manually dialed calls from Novi Implants & Periodontics, PLC or our authorized service providers for the purposes described above.

How to Opt Out

You may opt out of receiving SMS communications at any time by replying STOP to any text message you receive from us. You may also contact our office directly at

You may opt out of receiving SMS communications at any time by replying STOP to any text message you receive from us. You may also contact our office directly at 248-380-8020 or at info@noviimplants.com to update your communication preferences. Please note that opting out of reminder communications may affect your ability to receive timely appointment and scheduling information.

Opting out of marketing or reminder texts will not affect your ability to receive clinical care from our practice.

PRIVACY and HIPPA NOTICE

Novi Implants & Periodontics, PLC is a HIPAA-covered entity. The collection, use, and disclosure of your protected health information (PHI) is governed by our Notice of Privacy Practices (NPP), which is available in our office and on our website. These Terms of Service do not supersede or modify our obligations under HIPAA or any applicable state privacy law.

Our Notice of Privacy Practices can be found at: available upon request at our office.

Information collected through our website and communications platform for scheduling, billing, and care coordination purposes will be handled in accordance with HIPAA requirements and our Notice of Privacy Practices.

Our communications platform provider is a HIPAA Business Associate and has executed a Business Associate Agreement (BAA) with our practice.

WEBSITE USE and INTELLECTURAL PROPERTY

The content on our website, including but not limited to text, images, graphics, logos, and educational materials, is the property of Novi Implants & Periodontics, PLC or its content licensors and is protected by applicable copyright and trademark law. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:

Use any automated means to access or scrape our website
Attempt to gain unauthorized access to any portion of our website or systems
Transmit any harmful, offensive, or disruptive content through our contact forms or communications
Impersonate any person or entity or misrepresent your affiliation with any person or entity

MEDICAL ADVICE DISCLAIMER

THE WEBSITE’S CONTENT IS NOT DENTAL OR MEDICAL ADVICE AND DOES NOT SUBSTITUTE FOR DENTAL OR MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. The Website is not intended to provide specific physical or mental health diagnosis, treatment, or advice to any individual and you may not rely on it for that purpose. The Website does not contain information about all diseases nor does the Website contain all information that may be relevant to your health. Website content may contain information supplied by us or by third parties who provide information on the Website by sharing their own experiences or opinions. Individual experiences and results may vary. We cannot and do not guarantee or endorse any opinion expressed on the Website regarding individual results nor the efficacy, safety or appropriateness of any particular test, regimen, treatment, protocol, or product for any individual. As a unique individual, only you, with the advice of your dentist and health care practitioner, can judge whether any specific product, regimen, practice, or protocol is right for you. Always seek the advice of a licensed dentist or other qualified health care professional with any questions regarding dental or medical symptoms or condition. Never disregard professional dental or medical advice or delay seeking treatment because of something you have read on the Website. If you think you or someone you are taking care of has a dental or medical emergency, call 911 or go to the nearest hospital.

INTELLECTUAL PROPERTY RIGHTS

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. These Terms of Use permit you to use the Website for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

-Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

-You may store files that are automatically cached by your Web browser for display enhancement purposes.

-You may print one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

-You must not not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

PROHIBITED USES

You may use the Website only for lawful purposes and in accordance with these Terms of Use.

You agree not to use the Website:

-In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).

-For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable
information, or otherwise.

-To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Content Standards set out, below, in these Terms of Use.

-To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.

-To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).

-To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website, or expose them to liability.

Additionally, you agree not to:

-Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.

-Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.

-Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.

-Use any device, software, or routine that interferes with the proper working of the Website.

-Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

-Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.

-Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

-Otherwise attempt to interfere with the proper working of the Website.

USER CONTRIBUTIONS

The Website may contain interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website. All User Contributions must comply with the Content Standards set out in these Terms of Use. Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.

You represent and warrant that:

-You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.

-All of your User Contributions do and will comply with these Terms of Use. You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness. We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Website.

We have the right to:

-Remove or refuse to post any User Contributions for any or no reason at our sole discretion.

-Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public, or could create liability for the Company.

-Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.

-Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.

-Terminate or suspend your access to all or part of the Website for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we do not undertake to review material before it is posted on the Website and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

RELIANCE ON INFORMATION POSTED

The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents. This Website may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

ADDITIONAL TERMS APPICABLE TO THE PATIENT PORTAL

The Patient Portal is provided by Good Methods Global Inc. dba CareStack. In addition to these Terms, Your access and use of the Patient Portal will be governed by the Good Methods Global Inc. dba CareStack Portal Terms of Use, available at https://carestack.com/legal/2020-1/termsofuse and Privacy Policy, available at https://carestack.com/legal/2020-1/privacypolicy. We encourage You to read Good Methods Global Inc. dba CareStack’s Terms of Use and Privacy Policy before You access and Use the Patient Portal and periodically thereafter as the terms may change. Good Methods Global Inc. dba CareStack is an independent, third party service provider. We not liable and will not be responsible for any damages, of any description, that you may claim to sustain as a result any alleged act, error or omission by Good Methods Global Inc. dba CareStack in connection with or as a result of your access to and use of the Patient Portal, including but not limited any loss of or unauthorized access or use of your protected health information (“PHI”), personally identifiable information and/or other sensitive information.

THIRD PARTY LINKS AND SERVICES

Our website may contain links to third-party websites or services, including our patient portal and communications platform, that are not owned or controlled by Novi Implants & Periodontics, PLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies and terms of service of any third-party sites you visit.

ONLINE TRANSACTIONS – PAYMENT OF BILLS

Patients are able to pay their dental bills and charges online. Our financial services provider manages and operates the online bill payment feature, including the processing of credit card and debit card.

If a credit card account is being used for a transaction, Carestack Pay may obtain preapproval for an amount up to the amount of the payment. You represent and warrant that if you are making online payments that (i) any credit card, debit card and bank account information you supply is true, correct and complete, (ii) charges incurred by you will be honored by your credit/debit card company or bank, (iii) you will pay the charges incurred by you in the amounts posted, including any applicable taxes, and (iv) you are the person in whose name the card was issued and you are authorized to make a purchase or other transaction with the relevant card and card information.

LINKING TO THE WEBSITE AND SOCIAL MEDIA FEATURES

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part.

This Website may provide certain social media features that enable you to:

-Link from your own or certain third-party websites to certain content on this Website.

-Send emails or other communications with certain content, or links to certain content, on this Website.

-Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features.

Subject to the foregoing, you must not:

-Establish a link from any website that is not owned by you.

-Cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.

-Link to any part of the Website other than the homepage.

– Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.

The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use. You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice at our discretion.

DISCLAIMER OF WARRANTIES

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT. YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

LIMITATION ON LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your User Contributions, any use of the Website’s content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Website.

GOVERNING LAW AND JURISDICTION

All matters relating to the Website and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of New York without giving effect to any choice or conflict of law provision or rule (whether of the State of New York or any other jurisdiction). Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of New York, in each case located in the City of New York and County of New York. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

WAIVER AND SEVERABILITY

No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.